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Beyond disasters: doing more with DR Geographic redundancy and replicating critical workloads can keep businesses up and running during catastrophic events, but there are many more everyday use cases for DRaaS (Disaster-Recovery-as-a-Service) that can drive additional value from the investment, argues Jason Clark, Enterprise Solutions Architect at iland.
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Third-party support: a logical choice
There are some very good reasons to consider an alternative to OEM support, suggests Simon Bitton, Director of Marketing (Europe), Park Place Technologies
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Comment
Welcome to the April edition of the Cloud Hosting eNewsletter, which includes a thought-provoking article on the potentially very dry subject of third-party maintenance. As the piece points out, there are some very good commercial reasons to look at alternatives to traditional OEM support offerings, especially in complex IT environments (and let’s face it, whose environment these days is not complex?).
As Simon Bitton of Park Place Technologies explains in the article, it is crucial to examine whether third-party firms are focused on support or on selling: “Some third-party maintenance companies know storage pretty well, but their services are led by hardware resale, consulting, or other specialties. This tends to lead to lower quality service and sometimes a bias toward hardware of a particular OEM. A third-party maintenance company that leads their service provision on support and maintenance services is almost always a better choice.”
David Tyler
Editor
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